Shipping policy

At Azoraiy, we aim to provide a fast, safe, and reliable shipping experience to all our customers. Please read the details below to understand how we process, ship, and deliver your orders.

 

 

 

 

1. Order Processing Time

  • All orders are processed within 1–3 business days (Monday–Friday, excluding weekends and holidays).



  • Once your order is processed and dispatched, you will receive a shipping confirmation email with tracking information.



 

 

 

 

2. Shipping & Transit Time

Shipping times depend on your location and the courier selected. Estimated delivery times are:

Location

Estimated Transit Time

Domestic / Local

3–7 business days

Please note: transit times are estimates and may vary due to customs delays, weather conditions, or high seasonal volume.

 

 

 

 

3. Shipping Carriers

We ship orders using trusted carriers, including:

  • Royal Mail



  • DHL



  • FedEx



  • UPS



  • Other reliable logistics partners depending on your location



 

 

 

 

4. Order Tracking

  • Once your order has shipped, you'll receive an email or SMS containing your tracking number and tracking link.



  • You can track your order directly on the carrier’s website or on our Track Your Order page by entering your tracking number.



 

 

 

 

5. Incorrect Address / Failed Delivery

  • Please ensure your shipping address is accurate and complete during checkout.



  • We are not responsible for delays or missing packages due to incorrect or incomplete addresses.



  • If a package is returned to us due to an incorrect address, additional shipping fees may apply.



 

 

 

 

6. Lost or Delayed Packages

  • If your package is significantly delayed or appears lost, please contact us at support@azoraiy.shop.



  • We will help you contact the carrier and investigate the issue.



  • We cannot be held responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.



 

 

 

 

7. Customs, Duties & Taxes (For International Orders)

  • International shipments may be subject to customs fees, import duties, or taxes imposed by your country.



  • These charges are not included in our product or shipping prices and are the buyer’s responsibility.



 

 

 

 

8. Contact Us

If you have any questions or need assistance with your order, feel free to contact us:

📧 Email: support@azoraiy.shop
 🏢 Address: 2413 Jennifer Ln, Findlay Ohio 45840, United States